We’ve just made it easier to get answers to your questions about disbursements!
We are pleased to introduce Disbursement Messages, a new feature that will greatly enhance your experience when requesting assistance on disbursements after a deal has been completed. We understand that when you encounter an issue with a payment or have a specific question after a deal has been completed, getting prompt assistance is crucial.
With Disbursement Messages, making inquiries about disbursements has never been easier or more convenient.
Now you can send a message about disbursements without leaving the SureFund platform–no more phoning or sending emails to follow-up on completed deals.
Plus, it’s easy to keep track of actions required, messages, and replies with line-by-line conversation history in one place under the new Message tab.
We are committed to providing you with the best possible support experience. With the launch of this Disbursement Messages feature, we are confident that we will be able to resolve your concerns about disbursements more efficiently and effectively.
To learn more, visit our Help Centre for full instructions. If you have any questions or encounter any issues with this new feature, don’t hesitate to reach out to our customer support team at help@surefund.ca